‘I had to run it under the tap to stop it.’
He added: ‘The phone is completely kaput now. It’s disintegrated.Jacob contacted Samsung about the phone, which he bought off eBay at Christmas, and they sent him a temporary replacement the same day.A spokeswoman said: ‘Samsung takes customer queries and safety extremely seriously. There are no known issues with Galaxy S6 devices.
‘Our customer service team has been in contact with the customer regarding this matter and a thorough investigation is being conducted.’ Jacob, from Thorntree in Middlesbrough, said he wanted to warn others to prevent anything similar happening to them.
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