A ScotRail worker saved a man's life after she received a suicidal message on the firm's social media page.
Megan Moore, who works in the rail operator's communications team, was working the late shift one evening when a message appeared on a WhatsApp group for customers.
"I was quite upset after it happened. Even though it resulted in the best outcome. An experience like that can stay with you for a long time.She added:"It was really concerning to receive a message from someone in distress. She said:"I had received training prior to that night. Samaritans training is something I would encourage everyone who gets the chance to attend, regardless of where you work.
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