Soon after they arrived at their all inclusive resort things took a turn for the worse
A Scots family's holiday to Tenerife turned into a living 'nightmare' after a grandmother fractured her shoulder and spine while unpacking.
Debbie explained how she was getting her daughter's swim suit on when she heard a loud thud followed by screams from her mum. She raced through to see what had happened and found her mum lying on the floor badly injured. Her friend Sheena set up a GoFundMe page to help with the costs while Debbie and her daughter stayed in Tenerife to be with her mum.
"We were told to wait on the room while it was being cleaned. My mum was unpacking her case and I was putting on my daughter's swim suit so I didn't see what happened but all of a sudden I heard an almighty bang and she was screaming. May is due to be released from intensive care today but her ordeal is not close to being over. Doctors informed Debbie that her mum needs urgent surgery on her back or she may be paralysed.
"Her arm is strapped up but they think her shoulder should heal in the next few weeks. I've been making lots of phone calls to lots of people like the consulate, Jet2 and the insurance company.
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