Serious concerns for elderly Blackpool residents as ambulance wait times stretch to six hours
Elderly people in Blackpool who suffer a fall are being saved from the distress of a long wait on the floor for an ambulance thanks to a council run helpline.
All calls for an ambulance to attend an uninjured person who has fallen are shared with Vitaline which can usually respond more quickly, and save paramedics from having to attend. Latest figures show the new service has prevented 558 people from having to go to hospital between July and September this year.
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