Customers may need to pay a 'significant' amount to get new smart meters installed.
A new report also found about 1 in 10 smart meters aren’t working properly Smart meter customers may soon have to get a new one installed because of an upcoming network switch off. Millions of smart meters will soon be rendered useless because some 2G and 3G phone networks are being scrapped. Smart meters have a SIM card, like mobile phones, which needs to connect to a wireless network to function. And so when these networks are cut, the smart meters won’t work.
Customers will have to ask their energy provider whether their smart meter is compatible with getting a new SIM, or if they will need to have a completely new one installed. Details of how the switch over will happen among energy firms are unclear currently. But a number of firms currently charge around £50 to replace smart meters if they are faulty or if there are any issues – so it could be the same cost to replace non-4G compatible meters.
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