The company was forced to delay its financial results after the NSW casino regulator announced a second inquiry into its conduct.
Already a subscriber?Star Entertainment has blamed competition from pubs and casino rival Crown Resorts, and stricter game-time rules for a 14.6 per cent blow to revenue for the half.
“Remediation remains our number one priority,” he said. “We continue to uplift our risk management, safer gambling and AML capabilities and are starting to embed greater accountability and more robust governance.” “There was an impact for most of the period from certain operating restrictions impacting our customer experience, principally the cessation of complimentary drinks in our private gaming rooms,” Mr Cooke said. “This has reduced the performance of tables and gaming in those facilities.”
The first Bell review, along with a similar investigation in Queensland where Star operates casinos in Brisbane and the Gold Coast, led to the resignation of key figures including chief executive Matt Bekier.
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