'She is always so upbeat': Rush patient experience specialist shares personal journey

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'She is always so upbeat': Rush patient experience specialist shares personal journey
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Just about every patient there knows her name, her face and her cheerful attitude.

Diane PathieuYou don't have to travel far inside of Rush's Cancer Center to hear the sound of Miss Eunice Reed.She's been working at Rush Medical Center for over 10 years, most recently, in their new cancer center.What they don't know is the story of what brought Eunice Reed there in the first place.But Eunice Reed takes moments of angst for patients and turns them into light. That's because she knows exactly how it feels to be there.

"As soon as we saw her today, you know she was very bright," caretaker Norma Ramos said. "She is always so upbeat. She's always makes sure everyone's gets seen" "My husband had cancer," Reed said. "Rush was just so kind to not only my husband but for myself, so I wanted to do something for them so I decided to start volunteering,"

The staff at Rush didn't want Eunice and her positivity to go away, so they asked her to stay and then years later, "They were looking for someone in the cancer center, and they thought of me and it was like perfect because that's where it all started," she said.

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