Sheffield City Council's failings had a 'significant impact' on the vulnerable woman's mental heath.
A vulnerable young woman was told by a council investigation she could have stopped the abuse she experienced if she had spoken up sooner.
It said the woman, who has epilepsy and visual impairments, had been failed "many times over" by the council.The woman had become withdrawn in 2017 and eventually disclosed that her care worker had been revealing intimate and confidential details about other service users to her.The family asked the council to investigate, but it delayed a safeguarding investigation and, at one point, told the woman she could have stopped the abuse had she spoken up sooner.
The ombudsman was then asked to investigate after the woman and her mother felt the council's investigation into the matter did not acknowledge the problems she had faced.Michael King, from the ombudsman, said the authority had "failed this vulnerable young woman many times over". He said it was to the council's credit it had accepted the problem faced by the woman and her family and had agreed to make changes.
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