Sky Mobile is raising the price of its mobile phone plans for customers who are no longer on contract. Starting in February, these customers will face a £1.50 monthly increase. The provider is also adjusting call rates to the EU and EEA and the rest of the world. Customers who are still within their contract term will not experience any changes. The news comes amidst broader industry trends of mobile price increases, with Vodafone also announcing plans to raise prices.
Sky Mobile is raising the cost of its mobile phone plans for customers who are no longer under contract. Starting in February, these customers will see their monthly bills increase by £1.50. The provider is also hiking the cost of calls to the EU and EEA by 4p to 25p per minute, while calls to the rest of the world will be increasing by £1 to £3.50 per minute. However, customers who are still within their contract term will not experience any change in their bills.
Customers who are unsure about the status of their contract can text ‘INFO’ and their date of birth in the format DDMMYY to 85075. Sky Mobile stated that these price increases are necessary to ensure they can continue to invest in their services and deliver a great experience for customers. The company has traditionally issued its price hikes in fixed amounts of pounds and pence, unlike other networks that tie their increases to inflation. Under the new rules, the maximum permissible price rises will be capped at between £1 and £3 per month.Meanwhile, Vodafone, which also owns EE and Plusnet, said that from March 2025, the price of mobile contracts will rise by £1.50 a month (SIM-only) or £4 (handset plans). For those who took out a deal before this, a 6.4% rise will apply (3.9% and January's inflation rate, which was 2.5%). For bills prior to this date an inflation linked price rise of 3.9% plus January's inflation figure will apply. This rate is due to be announced on February 19.If you're in contract and don't want to pay the price increase, you unfortunately won't be able to leave your contract penalty-free. Mobile users can typically only cancel their contract if an increase is what regulator Ofcom deems is 'of material detriment' to them, and an inflation-linked increase is unlikely to fit this bill. However, you can try to haggle your price down with your provider. Compare prices elsewhere and then come armed with the facts when you're talking to a customer services representative. If it won't budge on price, see if you could get extra minutes, texts, data or freebies such as Spotify or Apple Music thrown in. If you're out of contract, check if you can save by switching elsewhere. You can either take out a new contract or, if you now own the handset outright, consider getting a cheap rolling SIM-only tariff. Three has said mobile price increases will be capped between £1 and £1.
MOBILES PRICING SKY MOBILE VODAFONE CONTRACTS INFLATION OFCOM CUSTOMER SERVICE
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