Snowflake denies miscreants melted its security to steal data from top customers

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Snowflake denies miscreants melted its security to steal data from top customers
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Infosec house claims Ticketmaster, Santander hit via cloud storage

Infosec analysts at Hudson Rock believe Snowflake was compromised by miscreants who used that intrusion to steal data on hundreds of millions of people from Ticketmaster, Santander, and potentially other customers of the cloud storage provider. Snowflake denies its security was defeated.

"We recently became aware of an unauthorized access to a Santander database hosted by a third-party provider," the bank said in a statement."We apologise for the concern this will understandably cause and are proactively contacting affected customers and employees directly. We have also notified regulators and law enforcement and will continue to work closely with them.

These credentials were supposedly used to sign into the employee's ServiceNow account, bypassing Snowflake's Okta-based access management system. Once inside, it's claimed, the criminals were able to generate session tokens that were used to exfiltrate large quantities of customer data from Snowflake's systems, with the apparent goal of holding it for a claimed $20 million ransom. It doesn't appear the money was ever paid, if Snowflake was indeed compromised.

"Research indicates that these types of attacks were performed using our customers' user credentials that were exposed through unrelated cyber threat activity."

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