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Noeleen and Jack Miller were excited to be living the Australian dream in a new beachside home, but their experience with one of South Australia’s oldest and most well-known builders has left them in a “nightmare”. The couple, originally from South Africa, is among several customers of Rossdale Homes who have come forward with complaints about workmanship, warranties not being followed through and a lack of communication.
Another customer of Rossdale previously reported $75,000 worth of defects throughout her home, including a major issue in the bathroom that means she won’t be insured if the ensuite floods. Rossdale said it was impacted by increasing costs and shortage of trades during the pandemic, but committed to contacting customers with ongoing maintenance issues.
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