Ricardo Ferdin was getting worried when a promised refund hadn't shown up for two months. KENS 5 called the loan company and they addressed it right away.
Ricardo Ferdin was getting worried when a promised refund hadn't shown up for two months. KENS 5 called the loan company and they addressed it right away.SAN ANTONIO — Ricardo Ferdin signed a loan contract for a solar panel system in September of 2022. The contractor installed the panels, and submitted a plan to CPS Energy, but failed to complete the solar panel project within the deadline set by CPS Energy. Ferdin said the contractor went out of business.
"I'd been calling them and calling them and asking 'when am I going to get my refund back.'" Ferdin said. Ferdin said he got a call the very next day from a company that works with Mosaic and they figured out a solution.
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