Get ready for changes in boarding and seating at Southwest Airlines. The airline says it's studying possible changes as it looks for new sources of revenue.
FILE - Southwest Airlines plane prepares to land at Midway International Airport, Feb. 12, 2023, in Chicago. Flight attendants at Southwest Airlines on Wednesday, April 24, 2024, ratified a contract that includes pay raises totaling more than 33% over four years, as airline workers continue to benefit from the industry’s recovery since the pandemic.
“Early indications, both for our customers and for Southwest, look pretty darn interesting,” he told analysts and reporters Thursday. Ryan Green, Southwest’s chief commercial officer, said the airline won’t impose baggage charges — it’s the only U.S. carrier that lets passenger check one or two bags for free. He said Southwest also won’t install curtains like those that separate premium cabins from the economy-class section on other airlines.
Syth is less convinced that Southwest needs a first-class cabin, but she thinks adding extra-legroom seats could be attractive. “There are plenty of tall people who could use the extra space,” she said.
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