A care home in Pontefract has been rated inadequate by the Care Quality Commission (CQC) and placed in special measures.
Inspectors visited Springfield Grange, on Grove Lane, and found there was a “lack of strong leadership”. They described in one incident a resident being given medication in their food without their knowledge, while in another a person had 13 incidents when medical assistance was needed but staff failed to seek medical guidance. Portland Care 6, which runs the home, said in response that a “robust action plan” is already in place to address concerns.
Following a conversation we had with the member of staff, the manager confirmed with a pharmacist that the person should know when they’re taking medicine. “We found that people weren’t always treated well or supported with personal care. One person’s care plan said they needed support with oral care; however, staff hadn’t done this for eight days. A relative of another person was concerned their loved one’s hair looked like it hadn’t been washed in some time.
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