Staff in tears and frustrated patients - inside A&E - BBC News

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Staff in tears and frustrated patients - inside A&E - BBC News
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The NHS is facing enormous challenges, with the number of people in England waiting to start routine hospital treatment increasing to its highest level since modern records began. Here are some pressures faced by doctors and nurses at St George's Hospital.

Let's bring you some more stories from people on the ground - those in hospital facing these pressures we keep talking about.

A lot of the extra workload that my colleagues and I are facing isn’t due to people coming to A&E randomly or because their GP can’t see them. It’s people who genuinely need help… which makes it 10 times harder to disappoint them. Some of our staff – and at hospitals across the country, I’m sure – are off with illness at this time of year, so it’s kind of a perfect storm what with it being winter. Covid hasn’t helped either.

On top of that, loads of staff are dealing with burnout – that’s the worst thing for us. I saw a British Medical Association survey recently, which warned that something like 40% of junior doctors were considering leaving. If that happens, or even close to it, I don’t know what we’ll do. Something needs to change. It’s hard to pinpoint one thing that needs to be fixed, because there are so many issues.

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