Sudden closure of luxury appliance store Pirch leaves SoCal customers frustrated, confused

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Sudden closure of luxury appliance store Pirch leaves SoCal customers frustrated, confused
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Many customers say they do not know if they will be receiving their ordered merchandise or even a refund from the company.

Many Southern California customers are frustrated and confused to learn that they might not be receiving their expensive appliance orders, purchased through the luxury appliance store Pirch, when all locations suddenly closed this week."Are we getting our merchandise? Are we getting a refund?" asked one customer, Maribell Rodriguez.Rodriguez told FOX 11 that she has yet to receive any answers from Pirch regarding her order since the company's abrupt closure Wednesday.

"I really feel that the people up in the higher ups, CFO, directors, or whomever, they definitely knew what was coming," said Rodriguez. "Why they allowed their doors to be open for such a long time, knowing that they might have been in this circumstance is beyond me.

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