The home's manager says terms of endearment 'can be a grey area'.
A care home asked relatives to give consent for loved ones to be referred to by terms of endearment including "dear", "sweetheart" and "darling".
They ask recipients if they do, or do not, give consent for staff to refer to residents with terms of endearment like "Dear, Darling, Sweetheart, My Love, Lovely, My Lovely, My Darling and My Dear". It described Norwood House as a former farmhouse situated "in the peaceful surroundings of Middleton Moor" based in five acres of parkland with a sun terrace, bandstand and room for 71 guests.
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