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Our client is hiring for a Systems Administrator. This is a 6-month Independent Contract to based in Pretoria or Johannesburg. The System Administrator is responsible to ensure delivered solutions provide service and meet Service Level requirements.
This is achieved by monitoring, maintaining, supporting, and optimizing all networked software/hardware and associated operating systems. The System Administrator will apply proven communication, and structured problem-solving procedures to help identify, communicate, and resolve issues in order to maximize the performance and availability of delivered solutions.Knowledge of troubleshooting and debugging of live applications,Ability to work in a team-oriented, collaborative environmentKnowledge of administration of Windows and Linux environments,Experience with all web / application servers ,Analyze, troubleshoot and resolve identified issues at the right level of quality and within SLA . Escalate analyzed tickets to the Software Corrective Maintenance team and make sure to fill-in Support ticket tracking tool appropriately Reproduce and document technical issues and/or customer problems and escalate them to relevant solution or product development teams, Documents ticket resolution and ensures proper communication/reporting to customer on ticket resolution progress,Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.Monitor and test system performance; prepare and deliver system performance statistics and reports
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