Doctor's surgery say they were 'penalised' by CQC after an inspection rates them 'requires improvement'
The business manager of a medical centre that was rated ‘requires improvement’ overall says she feels the centre was ‘penalised’ with recruiting issues caused by pressures beyond her control.
“Patients who had been prescribed more than two courses steroid medicines had received a follow up clinical consultation. We noted improvements in the quality of patient medicine reviews. Business manager, Lisa Bello was ‘disappointed’ with the review as it was the first time the surgery didn’t receive a ‘Good’ rating.
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