Systemic Failures Cited in Man's Death After Multiple 999 Calls

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Systemic Failures Cited in Man's Death After Multiple 999 Calls
Bowel Condition999 CallsSystemic Failure
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Charles Devos, 54, died after his partner called 999 five times before an ambulance arrived. The coroner concluded that the severe pressures within the health and social care system contributed to his untimely death, stating it was avoidable.

A man with a treatable bowel condition died after his partner called 999 five times before an ambulance showed up, an inquest heard.

An ambulance finally arrived at their home at 4.30pm but Mr Devos suffered a cardiac arrest and died. Charles Devos, who had a treatable bowel condition, died after his partner called 999 five times before an ambulance showed up in Cornwall, an inquest heard But the inquest in Truro was told that delayed triage was caused by extreme pressures and demands on the ambulance service and that Mr Devos would have been waiting on a stack for hours for an ambulance.

Mr Devos had agreed to self-convey to Treliske hospital in Truro after he was told by a clinician he needed to see a doctor - but he would have to wait hours for an ambulance. 'The Trust's ability to respond to patients was compromised in system and capacity related issues that resulted in handover delays to the hospital emergency department.'And delayed discharges to social care meant some hospital wards had patients taking up valuable bed space and emergency departments were packed with patients.

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Bowel Condition 999 Calls Systemic Failure Health Care Ambulance Service

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