I write about esports, competitive games and the creator economy. I’ve been covering esports for over 10 years writing for many top publications and have provided consultancy services for some international brands entering the industry.
Over the past few weeks, we have seen two incredibly popular games lose a lot of goodwill from fans after some fairly short-sighted decisions that have caused outrage among players. With bothmaking choices the community quickly rejected one question stands out; why didn’t they just ask what people thought before announcing each change?, which cost a whopping $250 and included exclusive access to a PvE game mode that no one would else be able to play.
It obviously isn’t a direct comparison as it likely wouldn’t lead to fans refusing to play the game, buthow it should balance the in-game trading mechanic, which was proving to be a little too strong for some people. A simple vote on the official Discord server from solo developer Greg Styczeń resulted in the community having their say on what direction to go in, and the result was fairly unanimous.
For years I've been of the opinion that devs should rarely consult the average gamer when it comes to things like design decisions or balance changes as most don’t have the experience or knowledge to make informed decisions. But when it comes to issues like these that fall more outside of the design of the game, it’s become clear, very quickly, that developers need to consult with the community a lot more, otherwise, there can be some catastrophic consequences.
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