Britons are spending more on home delivered meals than before the pandemic struck.
If any of Carol Deeney's customers fancy a bacon roll or a haggis toastie, they can pop down to her Scottish Street Food café in east London."We have loyal customers now that haven't even graced our doors," she says.
Nearly a quarter of people are spending more on takeaways and food deliveries now than before the pandemic, according to market research group Mintel. It doesn't matter to Carol Deeney if some days her waiting staff are seeing more delivery riders than customers. She's accepted that consumer habits have changed, and she's planning to put more resources into the delivery part of the business.Big fast food chains, including Burger King and McDonalds, also say they are expecting home delivery to expand.
And while he's keen for that part of the business to keep growing, he says there can be a "tension" between providing for customers on-site and for those ordering online."We are, at our heart, a dine-in restaurant not a delivery restaurant," says Mr Fox.
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