Ashley Farren, from Newarthill in North Lanarkshire, had bought the tickets for her daughter Freyah through a friend as a special gift for the youngster.
A young Taylor Swift fan has been left heartbroken after her Edinburgh tickets 'disappeared' from her mum's Ticketmaster account.
Ashley said: "Since the data breach I've been checking Ticketmaster everyday to check the tickets were still there. Everything was fine until I tried to check yesterday. When I went to log in there was a problem. It wouldn't let me in and then it kind of glitched and logged in. My heart sank when it did.
She continued: "My daughter is the biggest Taylor Swift fan. She has been in tears since I told her. Her wee face is breaking my heart. This has been something that she has been looking forward to for a long time so it's difficult. It was meant to be such a special day out for her. I've organised the concert, travel, hotel in Edinburgh and a lot of little things for her on the day.
We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don’t like our community, you can check out any time you like.If you’re curious, you can read our Privacy Notice. It is believed that the hackers gained access to personal details including names, addresses, phone numbers and limited payment information of an estimated 560 million users.
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