The pop megastar's The Eras Tour was due to go on public sale Friday. But after days of glitches and long waits for those attempting to buy early pre-sale tickets, the public sale was abruptly canceled on Thursday, Nov. 17. | via philstarlife
"It's really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse," Swift wrote on Instagram.
It cited a"staggering number of bot attacks" along with fans without pre-sale codes trying to purchase early tickets—meaning, their site experienced 3.5 billion system requests, they said, four times the company's previous peak. The tour is set to kick off March 17, 2023, in Glendale, Arizona, with stops including Houston, Atlanta, Chicago, and five final domestic shows in Los Angeles in early August.The American ticketing industry, which the company Ticketmaster overwhelmingly dominates, has for years left concertgoers frustrated by hidden fees, soaring costs, rampant scalpers, and limited tickets due to presales.
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