The impact of Silicon Valley's firing spree is already being felt as far away as Kenya and Nepal
Among the other workers affected by recent industry cuts are hundreds of employees at CloudFactory, an outsourcing company with offices in Kenya and Nepal that, according to its website on Nov. 14, counted Microsoft as one of its 600 clients. The company told staff it was cutting around 12% of its workforce on Nov. 9, according to internal communications, seen by TIME, that have not previously been reported.
One employee in Kenya, who spoke to TIME on condition of anonymity out of concern for future job prospects, said their job, which paid less than $50 a day, had been affected. In Nepal, where labor laws provide fewer protections for workers, affected CloudFactory staff were dismissed almost immediately, according to two people with knowledge of the matter. In Kenya, where there are better protections for workers, affected staff were asked to submit an “expression of interest” if they wanted to remain employed at the company, and await a decision scheduled for Nov. 17.
“The tech world goes way beyond Silicon Valley and its directly-hired workers,” says Jonas Valente, a researcher at the Oxford Internet Institute’s Fairwork project. “There is a planetary workforce doing all sorts of jobs for tech firms. Full- or part-time workers in outsourcing companies, especially in Global South countries, usually have lower working conditions and worse contracts than those in big tech firms.
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