Hannah Jacobs, who had been allergic to dairy products along with fish and eggs since she was a toddler, died within hours of taking the drink in February 2022.
A schoolgirl with a severe dairy allergy suffered an “immediate reaction” after a just one sip of a Costa Coffee hot chocolate that was supposed to be made with soya milk, an inquest has heard.
Ms Duyile said she had been “picky” about telling the coffee shop staff Hannah, of Barking, east London, had an allergy and they needed to clean the equipment when they made her drink. In her statement, read in court, she said: “When I arrived at the coffee shop I said to the person serving that we both would like hot chocolate.
She said Hannah’s reaction “happened quickly” and she was coughing up phlegm. Ms Duyile then rushed Hannah, who was complaining of chest pains, to a nearby chemist as her “lips and mouth were very swollen and she was itchy”. Giving evidence, Ms Duyile also told the court she had been careful about checking with the staff before they prepared the drinks, saying: “I made sure that the staff was aware that this was not a joke”.
Ms Duyile said she was being “extra picky” and so specific about the order she “might sound like a crazy mum” but her attitude was she needed “to be straight with the staff”. She added at that point, “Hannah was busy telling me off for being so picky”.
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