‘What I felt at that store was thoroughly dystopian. It was a taste of the future in the present.' A man was left fuming after Tesco refused to sell him a sandwich until he downloaded the supermarket’s app and signed up for a Clubcard.
When the flustered dad struggled to sign up at the door, he says a staff member took his phone from him and changed the option to ‘accept Clubcard’ before he could refuse.He claims the employee replied: ‘This is store policy now and it’s what customers want. Soon all stores will be like this. People protest, but then they come back a few days later.’
Following the encounter, Jonathan took to Twitter to vent his frustrations, and wrote: ‘Never have I felt the pinch of surveillance society more acutely. My shock at the compulsory data cost for entry to a supermarket to buy a sandwich. Tesco said the shop in question was one of the supermarket giant’s ‘GetGo’ stores. First opening in 2021, the ‘no-checkout’ stores feature just three members of staff and one till, which is used to approve age restricted items.
But author Jonathan Rowson was left fuming after telling an employee he ‘doesn’t want a clubcard, he just wants a sandwich
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