A Greggs employee has exposed the reason why the bakery's iconic pastries aren't consistently hot. Discover the surprising truth about how Greggs prepares its savouries and the potential role of VAT in this culinary conundrum.
A Greggs employee has shed light on why the bakery's beloved pastries aren't always piping hot. A customer took to Reddit, lamenting their inability to ever find a pastry at the perfect temperature, specifically questioning why sausage and bean melts are consistently cold. A Greggs worker chimed in, revealing a surprising truth: the pastries aren't actually kept under a heated counter, contrary to what it might appear.
Instead, the warmth depends entirely on how long they've been out of the oven. The employee explained, 'Because it's not actually under a hot counter, so when it comes out the oven it’s going to get cold. You have to get there at the right time.' This response sparked speculation among Reddit users about Greggs' potentially deliberate avoidance of heating its food to circumvent value-added tax (VAT). As VAT would increase the price of the products, some theorized that keeping them unheated allows for a lower selling price. A commenter explained, 'Technically they are exempt from VAT because they are not classed as a hot-food item. If you end up with one just out of the oven and it’s hot then you’re lucky.' This theory gained further weight when Greggs confirmed the practice in a frequently asked question on their website, addressing the query, 'Why wasn’t my sausage roll hot?' Greggs' response stated, 'We sell savouries which are freshly baked in our shop ovens then put on the shelf to cool. We don’t keep our savouries in a heated environment, or use heat retaining packaging, or market them as hot, as they are simply freshly baked throughout the day then left to cool. As bakers we believe that baking our savouries fresh each day gives customers the best quality savoury. 'If the sausage rolls and pasties were kept hot after they had been baked, then they would be subject to VAT and the customer would have to be charged a higher price, in the same way that we charge VAT on our hot sandwiches which are kept in a heated cabinet and are subject to VAT.'This revelation left many Greggs fans surprised, with some expressing their ideal scenario of always having a molten-hot pastry. Others lamented the lack of guaranteed heat and wished Greggs would offer heated options, even if at a slightly higher cost. So, for those craving a piping hot Greggs experience, it's best to arrive at the bakery just as a fresh batch emerges from the oven.
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