Gizmodo obtained dozens of angry complaints filed with the FTC in the past year.
We’ve all been there before. You forget to cancel a subscription and it auto-renews, charging you for something you don’t even use anymore. But what happens when you know you canceled the subscription and still get charged? That’s what some 23andMe customers allege. And many say the genetics testing company still refuses to give them a refund. Gizmodo filed a Freedom of Information Act request with the FTC for consumer complaints about 23andMe that were lodged since January 2023.
It’s a shady business practice to not notify customers of an upcoming charge on a non-refundable service. I have since disputed the charge with my bank as it’s fraud when it was not authorized by proper notification. Businesses should not be able to have these types of practices. They have this set up on an auto-renewal and non-refundable basis for a reason. If they weren’t doing something shady, they would offer a resolution or proof that I was notified in advance of the charge.
United Kingdom Latest News, United Kingdom Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Cleveland FBI says ‘phantom hacker’ scam was the top scam of 2023 targeting majority senior citizensNelsen emphasized the importance of never sharing personal or financial information over the phone or email and urged vigilance against these tactics.
Read more »
23andMe Is Under Fire. Its Founder Remains ‘Optimistic’23andMe’s CEO Anne Wojcicki has saved the genetics company from the brink of failure before. She sat down with WIRED to talk about where it goes from here.
Read more »
23andMe Admits ‘Mining’ Your DNA Data Is Its Last HopeWith the business in a tailspin, 23andMe’s CEO assures investors there’s still plenty of money it can make on your genes.
Read more »
Lauren Boebert's 'Complete Gaslighting' Claim Gets Thrown Right Back At HerOvernight Editor, HuffPost
Read more »
Jesse Jones: ‘I was terrified,’ says woman who lost $100K to sophisticated romance scam“He made me feel like I was special,” said Rebecca D'Antonio.
Read more »
Carbon capture tech a ‘complete falsehood’, says Fortescue chairmanNo 1 source of global mining news and opinion
Read more »