HSBC today become the latest bank to apologise to customers after some were left locked out of their online banking on what is pay day for many workers in Britain.
Have YOU been affected by the outage?Thousands of Britons faced problems paying bills and accessing their bank accounts today as an IT glitch hit a system operating payments between people and firms.
Customers were left furious and those banking with HSBC said they should be paid £100 compensation. Some pointed out how they were unable to visit their local branch because it had closed, while others said they had to urgently pay their bills. Read More Has your banking app crashed? FIVE banks including HSBC, Lloyds Bank and Nationwide suffer outage 'I just got paid and need to sort transfers out. How can I do this when this is happening. How long is the app going to be down?'
HSBC UK said on the service status page of its website: 'We're really sorry that some customers are having issues accessing personal online and mobile banking.' It urged people to check with the recipient or view their recent transactions notifications before attempting to send the payment again. 'This has happened several times before', one user complained, while another said it was 'twice now in the past couple of months' that they had experienced a delay.
Read More Homes are 8% too expensive - but prices will be 'fair' by end of year says Zoopla It stressed that the 'overwhelming majority of payments were processed as normal', with all other services working fine.
United Kingdom Latest News, United Kingdom Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Payment issues affect thousands of HSBC, Barclays and Nationwide customersIt's a payday disaster.
Read more »
Payment issues affect thousands of HSBC, Barclays and Nationwide customersIt's a payday disaster.
Read more »
Thousands of HSBC, Nationwide, Barclays and Virgin Money customers hit by payment problemsThousands of customers with HSBC, Nationwide, Barclays and Virgin Money have been hit with problems accessing their accounts on the last working day of the month, which is payday for many workers.
Read more »
Payment issues affect thousands of HSBC, Barclays and Nationwide customersIt's a payday disaster.
Read more »
Nationwide customers face salary payment delays - as HSBC and Virgin Money users hit by banking glitchesNationwide, HSBC and Virgin Money customers have been affected by problems affecting their banking services.
Read more »
HSBC banking app down leaving thousands of customers unable to access accounts...Are you owed cash from your bank? (Outages)
Read more »