Ticket Agent Describes Mental Health Struggles, Recovery 20 Years After 9/11

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Ticket Agent Describes Mental Health Struggles, Recovery 20 Years After 9/11
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Michael Tuohey, a retired ticket agent who checked in two of the 9/11 terrorists on a flight from Portland, Maine, to Boston, says seeking help and going to…

Michael Tuohey, a retired ticket agent who checked in two of the 9/11 terrorists on a flight from Portland, Maine, to Boston, says seeking help and going to therapy was critical in coming to terms with his deep feelings of regretTwenty years after checking in two of the 9/11 terrorists onto a flight from Portland, Maine, to Boston, retired ticket agent Michael Tuohey, who worked at U.S.

They were Mohammed Atta and Abdul-Azzia Al-Omari, two of the would-be hijackers who would board a U.S. Airways flight in Portland, transfer to an American Airlines flight in Boston and, within hours, fly that plane into the North Tower of the World Trade Center. "One of the other agents says, 'Hey, Mike, are you alright? You just seem lost somewhere,' then someone else an hour later says, 'You may want to go home, you seem like you're drifting off,'" he recalled."I'm like, 'OK, I don't mind going home,' because all we were dealing with, you couldn't help because the skies were closed."

"The worst one was if I went to get the mail at the mailbox a couple of times, a car would drive by, they're going by 30-35 miles an hour, somebody's looking out the window, 'It's Atta,'" he said.

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