Some Take That fans want a refund after being offered 'far worse' seats than their original Co-op Live selections
Ticketmaster has emphasised that refunds are available for Take That ticketholders after the band’s Manchester gigs were forced to move venues. Fans have claimed that they have struggled to obtain refunds on the Ticketmaster website.
Thousands of fans had queued up outside when the news broke at 6.40pm. It was then revealed it was due to a piece of an air conditioning unit falling from the ceiling.In light of the cancellations, all five nights of Take That gigs were relocated to the AO Arena. The group will perform there on May 7, 9, 10, 11 and 12.
Fans took to X to share their frustrations. User @SassySassySas wrote: “My tickets are FAR from “like for like”. I had Row 1 at the @TheCoopLive arena + you’ve given me row T at the @AOArena - that’s 19 rows difference! Then you’ve said I’ve got less than 24-hrs to decide if I want a refund, awful!! I’m gutted. Live chat is a bot with bad options.”
Ticketmaster has reiterated that refunds are available for ticket holders and that anyone who requests a refund will be given one. Ticketmaster said: "With Take That’s shows moving to a new venue with a different layout, our team has worked with the event promoter to move fans to a location as similar to their original booking as possible.
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