In a survey of major chains by the National Retail Federation last year, 35% of US retailers said they were researching body cameras for employees.
In a survey of major chains last year, 35% of US retailers said they were researching body cameras for employees.Hourly retail security workers are now wearing police-like body cameras at major stores.
Although retailers say they're looking to cut down on costly merchandise loss and keep stores safe, outfitting workers with body cameras may do little to stop shoplifting, some criminologists say. Worker advocates say improved training, better staffing levels in stores and other safety investments will go further to protect frontline workers and reduce shoplifting.
The TJX workers who wear the cameras undergo "thorough training on how to use the cameras effectively in their roles," a TJX spokesperson said. The company only shares video footage upon law enforcement request or in response to a subpoena. The primary responsibilities of one job at a Marshalls in Miami Beach, Florida, are to maintain a "proper and professional stance" at the front of the store, act as a "visual deterrent to prevent potential loss/dishonesty" and wear a company-issued body camera. The description says that the camera is to record "specific events involving critical incidents for legal, safety, and training purposes.
In the UK, Tesco, Lidl and other grocers have issued body cameras to employees. Bakery chain Greggs gave employees body cameras after a rise in sausage roll thefts and threats from customers. The company told CNN that dozens of retailers are piloting Axon's body cameras, including big-box chains and specialty retailers. Axon did not share specific chains.
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