Edward Carver is a staff writer for Common Dreams.
The Biden administration on Monday launched a wide-ranging consumer protection campaign called 'Time Is Money' aimed at cracking down on hard-to-cancel services, deliberately poor customer service, and other 'corporate tricks' that involve overly complicated or burdensome processes, such as in the filling out of insurance claims.
'It took one or two clicks to sign up, but now to end your subscription or cancel the membership, you have to go in person or wait on hold for 20 minutes.''These seemingly small inconveniences don't really happen by accident,' she added. 'They have huge financial consequences.'BREAKING: Banks, credit card companies, and more will be required to let customers talk to a human by pressing a single button under a new Biden administration proposed rule.
Corporate Greed Federal Communications Commission Federal Trade Commission Joe Biden Lina Khan Neera Tanden Consumer Protection
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