The operator has struggled with reliability, passengers being unable to book tickets in advance, and was slammed in August last year for cutting services
Train operator Avanti has been handed a contract extension by the government, despite its 'poor performance' being under fire.
READ MORE: Avanti West Coast threatened as passengers STILL unable to book Manchester to London tickets far in advance The six-month contract was initially introduced after major operational issues, a cause of which was a shortage of available drivers and a ban on rest day and overtime working. Last July, drivers for Avanti West Coast, the majority of whom belong to the ASLEF union, stopped volunteering to work overtime.
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