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For a short period last Thursday, first-class round-trip airline tickets from Australia to the United States that normally cost up to $28,000 were available from Qantas for a whopping 85 per cent off. Due to a coding error, about 300 lucky people were able to buy them on the airline’s website for as little as $3400 each before the mistake was corrected. “Unfortunately, this is a case where the fare was actually too good to be true,” Qantas said in a statement Thursday.
Last August, Australian regulators accused Qantas in a lawsuit of selling tickets for more than 8000 flights that the airline had already cancelled — affecting more than 86,000 passengers. Qantas agreed in May to pay nearly $80 million to settle the suit, with more than $13 million of that sum awarded to the affected customers. Its CEO Vanessa Hudson told CNN in June that the company had “let our customers down,” as well as its staff.
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