The British writer and presenter claims she has been driven 'personally to despair' by the firm, after they allegedly took 'thousands of pounds that they were not owed'.
Have you had a similar experience?Victoria Coren Mitchell, wife of comedian David Mitchell, has threatened Ovo Energy with legal action after claiming the energy provider 'wrongly' took thousands from her bank account.
Another wrote: 'Ovo shut us off at the weekend . On top of that we're on a priority list as we have a toddler in the house and diabetic medicine in the fridge. We've had nothing but problems every step of the way. Get as far away from them as possible.' Responding, an OVO spokesperson said: 'We're always striving to provide the best possible experience for all our customers. Our teams work extremely hard to provide help and support and will continue to review lessons learned.'
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