From cafes to Ubers to snake catchers, businesses and traders nationwide have been thrown into disarray amid a major national outage of Optus services.
Cafes, Uber drivers and even snake catchers are speaking out amid a major nationwide Optus ‘failure’. Here’s what you need to know.It’s understood the outages are impacting carriers and fixed networks, meaning businesses that use the telco are without EFTPOS.The Whyalla Central Deli in remote South Australia is one of the countless Australian businesses somehow getting online to inform their customers that trade will be affected.
Business across Australia have been thrown into disarray after an Optus outage. “Good morning! It appears that Optus is out! So, if you are on Optus, we won’t get your text-ahead orders. Please just pop in, and we will hook you up,” they wrote.“For the time being, we will not be operating. Due to this outage our entire system is not operating,” the busines said.“Good morning dear customers. I’m just learning of the Optus outage across Australia,” they wrote.“I am on Optus.
According to Downdetector, reports of the outage started about 4am on Wednesday morning, with almost 8,000 reported by just after 6am.The outage is so widespread it has hit hospitals, including emergency departments, and Metro Trains in Melbourne has reported issues with the transport network due to a communication issue.
Customers have also reported issues with their mobile service on social media platform X, with one dubbing the outage an “absolute failure”.Trevor Long, a leading Australian tech journalist, told 2GB it’s the “biggest telco outage we’ve ever seen before”.
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