Neuroscientists said humans are hardwired to understand the feelings and needs of others. The Sanford Institute for Empathy and Compassion studies those neural networks and teaches medical professionals to make the most of them.
KPBS science and technology reporter Tom Fudge has the story.
“It’s in the brain. We know it’s in the brain. Empathy and compassion are as much a part of brain function as listening and hearing and vision and motor function,” Mobley said. Those senses might come naturally, but they could be forgotten when dealing with frightened or frustrated patients. Along with the institute’s fellowship programs, their training in empathy and compassion is also part of the UCSD med school curriculum.“To be comfortable enough to see the other. To be nonjudgemental enough to see the other.
“I just go straight to the patient and I say, ‘I’m so sorry for your wait. I’m sorry you’re in the hallway. This is not the care I want for myself or my loved ones.’ And that alone has made such a difference, just acknowledging it,” Subramony said.
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