There were 'reports of minor injuries' and 'the potential for more serious consequences', a regulator said.
Network Rail is failing to prevent safety risks from “unacceptable” overcrowding at London’s Euston station, regulator the Office of Rail and Road said.
The ORR visited the station last month after analysing CCTV footage of three “incidents of concern” in the summer, which showed “crowding reaching unacceptable levels and a lack of crowd control”. The ORR found that Network Rail, which manages the station, had “no recorded, risk-assessed plan” for two pinch points where “crowding is most concentrated”.
“Our team, along with the ORR, want to do more, which is why we have cleared the concourse of shops to make more room for our passengers. We’ve fitted new state-of-the-art information boards, both inside and outside the station.“We’re also now trialling earlier boarding of services with our train operating colleagues to help reduce crowding at peak times.
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