An NHS ambulance worker filmed undercover for a new Channel 4 documentary The footage has been shared with theipaper in advance 🔎 Here's what it reveals, explained by robhastings
Daniel Waterhouse, who recently left his job with the East of England Ambulance Service, filmed undercover to reveal the effects of NHS delays and short-staffing on patients
Waterhouse’s ambulance is subsequently tasked with taking the same patient to Harefield after all – hours later than if communications were better and response times quicker, dealing with a case where fast treatment can make a big difference in saving people’s lives. “I can’t believe this,” Waterhouse is heard saying. His colleague replies: “This is embarrassing.”Once in hospital, a consultant is seen discussing the situation with the patient.
The poll, completed by 1,263 ambulance workers for the Dispatches documentary, also found that 53 per cent have witnessed a death due to delays, and 76 per cent believe delays affect patient care on a daily basis. West Hertfordshire Hospital Trust, which is responsible for Watford General Hospital, has been contacted for comment by Channel 4 but is yet to respond.
“You know people need you on the road and in their homes, but you can’t get out to help them because you’re stuck queueing at the hospital”The faces of patients and staff have been blurred in the footage that will be shown in Undercover Ambulance When the problems in the NHS are so bad that thousands of people are thought be dying as a result, non-fatal cases can end up being overlooked even when patients suffer awful pain, argues Waterhouse.
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