United CEO Scott Kirby said the airline is reviewing a series of 'unrelated' cases and adding extra training for pilots.
United Airlines CEO Scott Kirby is vowing to keep passengers safe after a series of mishaps at the carrier, including the latest incident in which a flight from San Francisco to an airport in Medford, Oregon, was found discovered to have a missing panel on its fuselage.Kirby made the pledge in a letter sent to customers on Monday morning, saying the airline is reviewing each incident to understand what happened.
Experts have told CBS MoneyWatch that the string of incidents are unusual but most likely coincidental, yet that they could undermine travelers' confidence in the airline. The incidents occurred after an Alaska Airlines in January suffered a mid-flight blowout of a door panel, which has heightened concerns about aircraft safety among flyers.
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