The wait could be as long as a year
Universal Credit claimants could be left waiting another year for the Department for Work and Pensions to fix a pension record fault.It could see people getting less state pension when they retire or wasting money on purchasing unnecessary top ups as a result of lost national insurance credits. The problem was highlighted last month by Lib Dem MP Wendy Chamberlain when she asked for answers in Parliament and a response from employment minister Guy Opperman confirmed the flaw.
The letter added: "The vast majority of people affected are many years away from reaching state pension age and will not be impacted by this issue when they make a state pension claim. For those who do need to claim their state pension, HMRC and DWP have implemented a manual process to correct NI records and state pension.
"For those already claiming their state pension, who are affected by this issue, their state pension will be re-assessed and any underpayment issued accordingly as part of normal processes." Over the course of the investigation, which was completed by This is Money, it was claimed the issue was "internally well-known". The financial website said it contacted the DWP multiple times with cases of missed National Insurance credits while the Gov.uk website still claims Universal Credit claimants have their National Insurance credits updated automatically.A DWP spokesperson: "All of the cases raised have now been resolved and we are sorry for any inconvenience caused.
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