Bedfordshire Fire and Rescue Service has received a report about the blaze on level three of the airport's Terminal Car Park on Tuesday.
Luton Airport has said it is "unlikely that any vehicles will be salvageable" following a massive fire which caused a car park to collapse.
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An airport spokesperson said it recognised it has been an "extremely distressing" time for those affected and was working with the Association of British Insurers to establish the possibility of safely retrieving any personal items from the vehicles. "Since Tuesday evening, together with Apcoa parking, we have responded to almost 16,500 customer queries.
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