Using ChatGPT to address vaccine hesitancy: a promising tool for guiding users to scientific information?

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Using ChatGPT to address vaccine hesitancy: a promising tool for guiding users to scientific information?
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Researchers assessed ChatGPT's ability to address the 50 most common misconceptions about vaccine safety.

By Vijay Kumar MalesuSep 6 2023Reviewed by Sophia Coveney In a recent study published in Human Vaccines & Immunotherapeutics, a group of researchers assessed Chat Generative Pre-trained Transformer 's ability to address the 50 most common misconceptions about vaccine safety and evaluate its alignment with established scientific evidence.

Despite its utility, there are concerns about its misuse, especially academically, prompting regulatory measures. Its wide accessibility also raises concerns about potential misuse in educational contexts. Three experts from WHO-CC-VSS, namely Siddhartha Sankar Datta, IR-C, and FM-T, took the responsibility of independently assessing the AI's responses. Their evaluations considered the accuracy and specificity of the answers in comparison to the latest scientific findings and recommendations provided by the WHO and other leading international bodies.

When measuring precision, most questions were answered accurately, with the majority of answers rated as either 'excellent' or 'good', receiving an average score of 9 out of 10. In terms of accuracy, the experts found that on average, 85.5% of the answers were spot-on, while 14.5% were deemed 'accurate but with gaps'.

To visually represent their findings, the team charted out results of evaluations on three parameters: veracity , precision , and an overall quality score from 1 to 10 .

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