Virgin and Love Holidays join Ryanair as the worst travel companies for Brits
Of the people surveyed, just 1 per cent of customers said they had received a holiday refund from Teletext and Virgin Atlantic.Last month, furious Brits blasted Virgin Holidays for failing to refund thousands of pounds four months after cancelling their trips, with 4,000 angry customers joining the"The pandemic has been a torrid time for millions, who have faced huge financial shocks."It’s left people in distress and some will have seen their mental health impacted.
"We will be passing a dossier on this to the Competition and Markets Authority , Civil Aviation Authority and Department for Transport."Travel Counsellors had the best customer refund happiness score with +84 per cent, followed by Trailfinders and both Jet2 and Jet2Holidays .Mr Lewis added: "Bravo then to Jet2, Trailfinders, Hays Travel, Airbnb, Travel Counsellors, and all the small firms that have helped that weren’t big enough to make our survey.
Holiday bookings are soaring following the government's air bridge announcement, which has lowered the travel ban for a number of countries. has helped holidaymakers get thousands of pounds back in refunds for their trips abroad during the pandemic.Ryanair boss Micheal O'Leary says refunds will be paid within 10 to 12 weeks
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