A senate inquiry has heard Virgin Australia was collateral damage after Qatar Airways’ attempt to increase flights to Australia was rejected.
Virgin Australia has called on the federal government to work with the carrier in future dealings with Qatar Airways, after it blocked the gulf carrier from doubling its flights to Australia last month.
Virgin has a codeshare partnership with Qatar Airways, which means it would have profited from the additional bilateral air rights. Virgin’s market share on the Australia, Europe and Middle East routes would have risen from 25 per cent to 27 per cent. Newly minted chief executive of Qantas International Cam Wallace said the backlash surrounding the Qatar decision had been overblown. Qantas did not support the additional flights despite Qatar and Qantas being members of the Oneworld alliance.“The current debate on traffic rights completely distorts the broader dynamics in the market at the moment, and how competitive it is,” Wallace said.
Law firm Echo Law submitted the claim on behalf of customers on Monday, alleging the airline has failed to be transparent and immediately issue refunds to customers when the flights were cancelled.
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