Megan McKeown, a visually impaired woman, was left stranded at Glasgow Airport for 24 hours after her EasyJet flight to Belfast International Airport was canceled. The cancellation ruined her first Christmas with her boyfriend and caused her stress and illness. McKeown criticized EasyJet for a lack of care towards vulnerable passengers during the ordeal.
A woman who was left visually impaired after developing a brain condition has said that she has been left to feel that budget airline easyJet doesn't care about vulnerable people after she spent 24 hours in Glasgow Airport as a result of her flight being cancelled.
" We got to the airport at 3 o'clock in the afternoon, and our flight wasn't until 8:30 that night. We got there early because we had spent all of our holiday money, so we were completely broke by this point, and two days before Christmas, we had spent the last of our money on presents. We thought that we would be home in a few hours and so we would just eat then," she said.
Megan said that as she requires special assistance due to her disability, they were informed of what gate to go to but when they got there, that area of the airport was empty of other passengers. "We went back through security again and went to the gate and eventually at 20 minutes past 12 we saw a guy in an easyJet high-viz and asked him if he knew about our flight. He said that he was off to tell some passengers bad news but he would be back with us in a second and that was the last we seen him."
Easyjet Flight Cancellation Disability Airport Delay Customer Service
United Kingdom Latest News, United Kingdom Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Visually Impaired Woman Claims EasyJet Lacked Care After 24-Hour Airport DelayMegan McKeown, a visually impaired woman, spent 24 hours at Glasgow Airport after her easyJet flight to Belfast International Airport was repeatedly delayed and eventually canceled. The incident ruined her Christmas with her boyfriend and left her ill due to stress.
Read more »
easyJet launches route from Scots airport to 'Europe's fashion capital' for £32The airline carrier has added a new route to their schedule coming in March
Read more »
EasyJet reveals nine new flights launching next year including from major UK airport...
Read more »
EasyJet Passengers Stranded at Closed Airport After Emergency LandingEasyJet passengers returning from Egypt were stranded for hours at a closed Zagreb Airport after their flight made an emergency landing due to a crew member's medical emergency. Passengers claim they were left with limited support and no accommodation despite initial assurances.
Read more »
Couple Stranded at Tenerife Airport After EasyJet Flight DelayDerek and Meryl Hesketh were left without accommodation at Tenerife airport after their easyJet flight to Manchester was delayed by 22 hours due to adverse weather. Despite being promised hotel assistance, the couple claim easyJet staff offered no help.
Read more »
Couple Stranded at Tenerife Airport for Nearly a Day After EasyJet Flight DelayDerek and Meryl Hesketh were left stranded at Tenerife airport for almost a day after their easyJet flight to Manchester was delayed by 22 hours due to heavy fog. Despite being offered hotel accommodation in an email, the couple were told by EasyJet staff upon arrival that there were no available rooms. They claim the airline did not make any attempts to find alternative accommodation for them.
Read more »