Volunteers to take 999 calls in bid to tackle Shropshire's ambulance crisis

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Volunteers to take 999 calls in bid to tackle Shropshire's ambulance crisis
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The Health Secretary has said that using volunteer crews will help alleviate the county's chronic ambulance waiting times crisis.

Steve Barclay said the Government was committed to dealing with pressures on health services including record waiting times for surgery and GP appointments, and ambulance handover delays.

He told the Shropshire Star the Government recognised there were"major challenges" in the NHS and was working"constructively" with clinicians to solve them.The Government's solution, he said, was to recruit more primary care staff and to make better use of technology to help guide patients to the right service, which may not always be a GP.

"This is about much more than pressure in terms of ambulances and access to GPs, it's about the wider care network and the increased demand. "That is two weeks away, and yet Steve Barclay and Boris Johnson are still ignoring all the warnings and sailing us straight towards the iceberg," she said.

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