Despite facing criticism for water leaks and sewage dumping, water companies in the Midlands, South West, North and mid-Wales have been allowed to increase bills by 53%. This is less than the 84% increase they originally requested.
That marks a rise of 53% for its plus 2million customers across the area - but this is significantly lower than the 84% increase it had asked for.The firm which covers the Midlands, South West, and the North and mid-Wales originally asked for bills to increase by 54%, which has been hugely criticised for water leaks and sewage dumping, will ask customers to pay 35% more between now and 2030.David Black, Ofwat chief executive, said today marks a 'significant day' for water companies.
'Water companies now need to rise to this challenge, customers will rightly expect them to show they can deliver significant improvement over time to justify the increase in bills.' Mike Keil, chief executive of the Consumer Council for Water (CCW), said these bill rises may be less than what water companies wanted but they are still more than 'what many people can afford'. He said: 'Customers will be hit particularly hard from April with a large chunk of these increases frontloaded into next year - on top of. It sets limits on what companies can charge their customers for water to cover the cost of repairs to the network. For the second consecutive year, no company attained the highest rating, although four companies demonstrated improvement compared to the previous year. The regulator said that the exact amount that will be returned to customers will be finalised on December 19 and applied to bills from April 2025. Water companies were set stretching targets for 2020-25 to deliver better outcomes, for both customers and the environment. Where they fall short on these, the regulator imposes performance penalties resulting in customers being charged less than they would be the following billing year.Last year, Ofwat forced through bill reductions worth £177.6millio
WATER COMPANIES BILL INCREASES CUSTOMER OUTRAGE WATER LEAKS SEWAGE DUMPING
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